Local SEO: how to get found (and recommended) near you

Local SEO: Google profile, reviews, city pages and AI. The method, in order, for a tradesperson or small business to get found and recommended locally.

Illustration: a folded map with a red pin, a phone showing a starred business listing and a small shop

When someone types “plumber near me” or asks their phone for an electrician open tonight, Google doesn't show the best websites in the country. It shows nearby businesses, on a map, with their reviews. Local SEO is the work that gets you into that list. Good news: it's the most accessible kind of SEO for a tradesperson or small business, as long as you do things in the right order.

How Google ranks local businesses

Google says it in its own help page on local ranking: three factors matter. Relevance (does your profile match the search?), distance (are you near the person or the place typed?) and prominence (is your business known, mentioned, well rated?). You can't choose distance. Everything else can be worked on.

1. The same details everywhere

Before anything else: your name, address, phone number and opening hours must be identical on your Google profile, your site, Facebook, Instagram, PagesJaunes (the French Yellow Pages) and every directory you appear in. When sources contradict each other, Google and AI tools no longer know what to believe, and recommend someone else. The most common case: an old number or address left on an old directory.

2. The right category on your Google profile

The primary category of your Google Business Profile is the first setting I check, and almost nobody reopens it after setup. Don't guess: open Google Maps, type the search you want to win, and look at the category of the top three businesses. Take the same one if it truly describes your trade. Then add your services one by one, in your customers' words.

3. Reviews that say something

What I see when searching for local businesses: Google often highlights sentences from customer reviews, and AI tools rely on those reviews to describe a business. A “great, thanks” review helps nobody. A review that names the service, the town and the result (“leak fixed in Ambérieu the same afternoon”) is gold. Ask at the right moment, right after a happy customer, without ever dictating the text or offering anything.

  • Reply to every review, negative ones first: people read the reply as much as the rating.
  • Don't slip keywords into your replies: it sounds fake to the next customer reading them.
  • A fake review gets reported, not answered.
  • Never buy reviews: it's the shortest path to a suspended profile.

4. One page per service and per city

Your Google profile can win one or two searches. The rest happens on your site: one page per service, and one page per city where you really work, with real projects, real reviews and local details. Beware the trap: dozens of pages where only the city name changes. Google treats them as doorway pages, which it penalises. Three true pages beat thirty copies. That's what I did with my page on website design in the Ain (in French), built around a real client in the Plaine de l'Ain.

5. Answer the questions people ask

Under almost every local search, Google shows a “People also ask” box. Those are your future customers' real questions: how much, how long, do you travel. Answer them on your service page, in one or two clear sentences, answer first. That's exactly the kind of passage Google and AI tools quote.

6. Getting recommended by ChatGPT and AI

When you ask ChatGPT or Google's AI mode for “a good carpenter in town”, the AI has no secret list. It runs a few searches, reads your profile, your reviews, your site and other people's pages (directories, “best tradespeople in…” lists, forums), then summarises. So no magic: if your local SEO is clean and other sites talk about you, you stand a chance. List yourself on the directories that rank on page one for your search, and ask local list authors to add you.

How long before you see results?

A well-set profile can move within weeks on a low-competition search. Pages and reviews take several months. I cover the real timelines in how long SEO takes and the basics in how organic search works. If you'd like me to handle it, it's all on the SEO optimisation page.

Frequently asked questions

How do I do local SEO?

In order: identical details everywhere (name, address, phone, hours), the right category on your Google profile, reviews that mention the service and the town, then one page per service and per city where you really work.

How do I appear in Google's local pack?

Google ranks profiles by relevance, distance and prominence. A complete profile with the right category, regular reviews and a consistent site gives you the best chance in your area.

Do review replies help SEO?

Replying matters for future customers who read it. Slipping keywords into replies isn't useful in my view: it's mostly your customers' words that Google and AI tools pick up.

How do I get recommended by ChatGPT locally?

By doing classic local SEO well: AI tools run searches, read your profile, your reviews, your site and the directories or lists that mention you, then summarise what they find.

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